Install USB driver software for your Android on PC

Q: "The software could not find my Android connected. Why?"

A: Please ensure that you have a device connected, and the device has USB debugging enabled.



For detail, please check the tutorial on how to enable USB debugging on Android.

Q: "My device has USB debugging enabled but the software still could not find my Android connected"

A: Some Android devices require USB driver software to be installed on Windows in order to connect to a PC properly., If the driver software is not automatically installed by Windows, you can either contact the manufacturer of your device or you can follow this guide to download and install custom USB driver software for your Android on your computer:

 

Note: If you are using Samsung Android phones, please simply download this Samsung USB driver to install on your computer. For other Android phones, please check the following steps:

 

Step1:
Connect your Android to computer with USB cable in "Charge Only" mode.

 

 

Step2:
Open Device Manager. You may see your Android under Other devices node.

 

 

Step3:
Double click the device to view Properties and then tab "Detail". Now please choose "Hardware Ids" under Property and then copy the value information by right click.

 

 

Step4:
Paste the hardware Ids value you have just copied in the follow text box and click download button to download the USB driver software (a zip file) onto your computer.

  

 

Step5: Install the USB driver software
As you have saved the USB driver software (a zip file) on your computer, please unzip the file first and then go back to the Device manager. Right click your Android device and choose "Update Driver Software..".

 

 

Step6:
.

 

 

Step7:
.

 

 

Step8:
.

 

 

Done!
Restart your computer and then you will see your Device list under Android Phone.

 

 

Now our software will find your device connected.

If the driver still not work, you can try connect your Android to computer via Wifi.