Backuptrans Android SMS + MMS Transfer for Mac Technical Support

Backuptrans Android SMS + MMS Transfer for Mac is a professional Android messages Transfer software used and trusted by worldwide Android phone users. It makes it easier than ever to transfer Android SMS/MMS between Android phone and Mac as well as between two Android phones. Printing supported.

How-tos and Troubleshooting

* What are the limitations of the trial version?

You can only backup, restore, export or print 20 messages from Android. After you pay the product, we will provide registration code to remove the limitation.

* How to register the software?

After you purchase the software successfully, you will receive registration information via Email within one business day. Run the software and or computer then click "Registration" button in top toorbar, enter your user name and license code in the corresponding box to finish the registration.
Note: since the license code is letter-sensitive, please COPY and PASTE the code. And don't add any blank before or after it.

* Why the software could not find my Android connected?

Please ensure that you have a device connected, and the device has USB debugging enabled. You can refer to this tutorial on How to enable USB debugging on Android. Or you can connect Android to computer via Wifi.



* How to transfer SMS and MMS from Android to Mac?

* How to restore SMS and MMS to Android from Mac?

* How to copy SMS and MMS from Android to file on Mac?

* How to print SMS and MMS from Android on Mac?

* How to extract attachments from Android MMS to Mac?

* How to transfer SMS and MMS from Android to Android on Mac?

* How to Delete messages from Mac?

You can delete messages from a backup file on computer. Please note: Deleting messages from your Android directly is not supported.
1)Delete a database backup file. Click the file then go toolbar and press "Delete SMS + MMS" button.
2)Delete messages with a single contact. Click the contact name then go toolbar and press "Delete SMS + MMS" button.
3)Delete selected messages. Check the messages in the SMS list then go toolbar and press "Delete SMS + MMS" button.

* Where is my messages backup file?

Please run the software then go File ->Open Database Folder. You will find all your backup files there. It is recommended that users also keep a copy of these backup files in another folder on your computer.



Can't find your needed question?
Please send your qustion in details to support@backuptrans.com and we will answer you within 24 hours. Requirements
Operating system - Mac OS X v10.7 - 10.12 macOS Sierra.
Printer must be connected to the computer for printing.

How-tos and Troubleshooting

* What are the limitations of the trial version?

You can only backup, restore, export or print 20 messages from Android. After you pay the product, we will provide registration code to remove the limitation.

* How to register the software?

After you purchase the software successfully, you will receive registration information via Email within one business day. Run the software and or computer then click "Registration" button in top toorbar, enter your user name and license code in the corresponding box to finish the registration.
Note: since the license code is letter-sensitive, please COPY and PASTE the code. And don't add any blank before or after it.

* Why the software could not find my Android connected?

Please ensure that you have a device connected, and the device has USB debugging enabled. You can refer to this tutorial on How to enable USB debugging on Android.



* How to transfer SMS and MMS from Android to Mac?

* How to restore SMS and MMS to Android from Mac?

* How to copy SMS and MMS from Android to file on Mac?

* How to print SMS and MMS from Android on Mac?

* How to extract attachments from Android MMS to Mac?

* How to transfer SMS and MMS from Android to Android on Mac?

* How to Delete messages from Mac?

You can delete messages from a backup file on computer. Please note: Deleting messages from your Android directly is not supported.
1)Delete a database backup file. Click the file then go toolbar and press "Delete SMS + MMS" button.
2)Delete messages with a single contact. Click the contact name then go toolbar and press "Delete SMS + MMS" button.
3)Delete selected messages. Check the messages in the SMS list then go toolbar and press "Delete SMS + MMS" button.

* Where is my messages backup file?

Please run the software then go File ->Open Database Folder. You will find all your backup files there. It is recommended that users also keep a copy of these backup files in another folder on your computer.



Can't find your needed question?
Please send your qustion in details to support@backuptrans.com and we will answer you within 24 hours.
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