Backuptrans Android iPhone SMS Transfer + for Mac Technical Support

Backuptrans Android iPhone SMS Transfer + for Mac is an All-in-one Mac SMS Transfer manager for Android and iPhone. It provides all solutions, including Android SMS to iPhone transfer, iPhone SMS to Android transfer, Android/iPhone SMS to Mac transfer, restoring SMS from computer to Android/iPhone, and viewing/exporting/printing out SMS on your Mac.

Requirements
Operating system - Mac OS X v10.7 - 10.12 macOS Sierra.
iTunes 10.0 or above is required.
iPhone running iOS 4 or above is required.
Support iOS 4.2, iTunes 10.1 or above is required.
Support iOS 4.3, iTunes 10.2 or above is required.
Support iOS 5, iTunes 10.5 or above is required.
Support iOS 6, iTunes 10.7 or above is required.
Support iOS 7, iTunes 11.0 or above is required.
Support iOS 8, iTunes 12.0 or above is required.
Support iOS 9, iTunes 12.1 or above is required.
Support iOS 10, iTunes 12.4 or above is required.
Printer must be connected to the computer for printing.

How-tos and Troubleshooting

* What are the limitations of the trial version?

You can only transfer 20 messages from iPhone to Android. After you pay the product, we will provide registration code to remove the limitation.

* How to register the software?

After you purchase the software successfully, you will receive registration information via Email within one business day. Run the software and or computer then click "Registration" button in top toorbar, enter your user name and license code in the corresponding box to finish the registration.
Note: since the license code is letter-sensitive, please COPY and PASTE the code. And don't add any blank before or after it.

* Why the software can't recognize my iPhone?

Please make sure you have installed the latest version iTunes on Mac.

* Why the software could not find my Android connected?

Please ensure that you have a device connected, and the device has USB debugging enabled. You can refer to this tutorial on How to enable USB debugging on Android.



* How to backup text messages from Android or iPhone to Mac?

* How to restore messages from Mac to Android or iPhone?

* How to copy text messages from Android or iPhone to file on Mac?

* How to print text messages from Android or iPhone on Mac?

* How to transfer text messages from Android to Android on Mac?

* How to transfer text messages from iPhone to Android on Mac?

* How to transfer text messages from Android to iPhone on Mac?

* How to transfer text messages from iPhone to iPhone on Mac?

* How to transfer text messages from Mac iTunes backup to Android or iPhone?

* How to Delete SMS from Mac?

You can delete messages from a backup file on Mac. Please note: Deleting SMS from your iPhonr or Android directly is not supported.
1)Delete a database backup file. Click the file then go toolbar and press "Delete SMS" button.
2)Delete SMS with a single contact. Click the contact name then go toolbar and press "Delete SMS" button.
3)Delete selected SMS. Check the messages in the SMS list then go toolbar and press "Delete SMS" button.

* Where is my SMS backup file?

Please run the software then go File ->Open Database Folder. You will find all your backup files there. It is recommended that users also keep a copy of these backup files in another folder on your computer.



Can't find your needed question?
Please send your qustion in details to support@backuptrans.com and we will answer you within 24 hours.
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