In order use Backuptrans software to work with your iTunes backup files on macOS Mojave, you must first grant it permission. Here's how to grant access to your iTunes backup files:
Step 1: Open your Mac's privacy settings by clicking "System Preferences" on the Dock, selecting "Security & Privacy", and then clicking its "Privacy" tab. Alternately, go straight there with Spotlight by pressing ⌘ Cmd + Space and typing "Security & Privacy" before pressing ⏎ Enter.
Step 2: Select "Full Disk Access" from the list of privacy areas on the left hand side of the dialog. You'll see a white pane on the right, showing a list of apps which have this level of access already. By default, the list will be empty.
Step 3: Click the lock icon on the bottom-left of the dialog to enable changing the privacy settings. You'll be prompted for your password or Touch ID fingerprint to permit this.
Step 4: Find Backuptrans app and drag it into the list, or click on the + and browse to its location. Once you have selected Backuptrans app, the Security & Privacy dialog will tell you you need to close and restart the app before the app will be able to read your iTunes backups.
If you have any further question, please contact us at support@backuptrans.com.
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