Backuptrans iPhone SMS + MMS Extractor for Mac Technical Support

Backuptrans iPhone SMS + MMS Extractor for Mac is a professional Mac Android SMS Transfer software makes it easier than ever to transfer Android SMS between Android phone and Mac as well as between two Android phones safely and quickly. Printing supported.

Requirements
Operating system - Mac OS X v10.7 - 10.12 macOS Sierra.
iTunes 10.0 or above is required.
iPhone running iOS 4 or above is required.
Support iOS 4.2, iTunes 10.1 or above is required.
Support iOS 4.3, iTunes 10.2 or above is required.
Support iOS 5, iTunes 10.5 or above is required.
Support iOS 6, iTunes 10.7 or above is required.
Support iOS 7, iTunes 11.0 or above is required.
Support iOS 8, iTunes 12.0 or above is required.
Support iOS 9, iTunes 12.1 or above is required.
Support iOS 10, iTunes 12.4 or above is required.
Printer must be connected to the computer for printing.

How-tos and Troubleshooting

* What are the limitations of the trial version?

You can only backup, restore, export or print 20 messages for your iPhone. After you pay the product, we will provide registration code to remove the limitation.

* How to register the software?

After you purchase the software successfully, you will receive registration information via Email within one business day. Run the software and or computer then click "Registration" button in top toorbar, enter your user name and license code in the corresponding box to finish the registration.
Note: since the license code is letter-sensitive, please COPY and PASTE the code. And don't add any blank before or after it.

* Why the software can't recognize my iPhone?

Please make sure you have installed the latest version iTunes on Mac.

* How to transfer SMS/MMS from iPhone to Mac?

* How to extract attachments in MMS messages from iPhone on Mac?

* How to save SMS and MMS from iPhone to a file on Mac?

* How to print SMS MMS messages from iPhone on Mac?

* How to copy iPhone SMS and MMS from iTunes Backup on Mac?

* How to Delete SMS and MMS from Mac?

You can delete messages from a backup file on computer. Please note: Deleting SMS and MMS from your iPhone directly is not supported.
1)Delete a database backup file. Click the file then go toolbar and press "Delete SMS + MMS" button.
2)Delete SMS and MMS with a single contact. Click the contact name then go toolbar and press "Delete SMS + MMS" button.
3)Delete selected SMS and MMS. Check the messages in the SMS list then go toolbar and press "Delete SMS + MMS" button.

* Where is my SMS and MMS backup file?

Please run the software then go File ->Open Database Folder. You will find all your backup files there. It is recommended that users also keep a copy of these backup files in another folder on your computer.



Can't find your needed question?
Please send your qustion in details to support@backuptrans.com and we will answer you within 24 hours.
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