Backuptrans iPhone Data to Android Transfer Technical Support

Backuptrans iPhone Data to Android Transfer is designed to transfer Data including Music, Video, Photo, Playlist, Message (SMS & MMS), Contact, Calendar, Call history, Bookmark etc from iPhone to Android Phone directly on computer.

Requirements
Operating system - Windows NT/2000/XP/2003/Vista/7/8/10.
iTunes 10.0 or above is required.
iPhone running iOS 4 or above is required.
Support iOS 4.2, iTunes 10.1 or above is required.
Support iOS 4.3, iTunes 10.2 or above is required.
Support iOS 5, iTunes 10.5 or above is required.
Support iOS 6, iTunes 10.7 or above is required.
Support iOS 7, iTunes 11.0 or above is required.
Support iOS 8, iTunes 12.0 or above is required.
Support iOS 9, iTunes 12.1 or above is required.
Support iOS 10, iTunes 12.4 or above is required.
Some Android devices require USB driver software to be installed on Windows in order to connect to a PC properly. Contact the manufacturer of your device, if the driver software is not automatically installed by Windows.
Printer must be connected to the computer for printing.

How-tos and Troubleshooting

* What are the limitations of the trial version?

You can only transfer 3 files. After you pay the product, we will provide registration code to remove the limitation.

* How to register the software?

After you purchase the software successfully, you will receive registration information via Email within one business day. Run the software and or computer then click "Registration" button in top toorbar, enter your user name and license code in the corresponding box to finish the registration.
Note: since the license code is letter-sensitive, please COPY and PASTE the code. And don't add any blank before or after it.

* Why the software can't recognize my iPhone?

Please make sure you have installed the latest version iTunes on Mac.

* Why the software could not find my Android connected?

Please ensure that you have a device connected, and the device has USB debugging enabled. You can refer to this tutorial on How to enable USB debugging on Android.



Some Android devices require USB driver software to be installed on Windows in order to connect to a PC properly. Please read more detail about how to install USB driver software on computer.

* How to Transfer Data from iPhone to Android Smoothly?

* Backup Messages, Contacts, Calendars, Bookmarks and Call History from iPhone to computer

1) Click the iPhone and then select "Messages", "Contacts", "Calendars", "Bookmarks" and "Call History" section.
2) Turn to top toolbar and press "Backup" button.
    Tip: Or you can right click section the iPhone and then choose "Backup".

* Backup Songs, Videos, Photos and Camera Rolls from iPhone to computer

1) Click the iPhone and then select "Music", "Video" or "Photo" section.
2) Turn to top toolbar and press "Extract" button.
    Tip: Or you can right click section the iPhone and then choose "Extract".

* Restore Messages, Contacts, Calendars, Bookmarks and Call History to Android from Backuptrans database

1) Click the section under Database.
2) Turn to top toolbar and press "Transfer to Android" button.
    Tip: Or you can right click the backup in database list and then choose "Transfer to Android".

* Transfer Data from iTunes Backup on computer to Android

1) Click the Database icon on left panel.
2) Turn to "Menu" -> "Import from iTunes" button.
    Tip: Or you can right click the Database icon on left panel and then choose "Import from iTunes".
3) Choose your iTunes Backup to import data into Backuptrans database.
4) Connect your Android to restore data from Backuptrans database.

* Export iPhone Messages Contacts to CSV, vCard, HTML, PDF, TXT

1) Click the section under iPhone in Devices list.
2) Turn to top toolbar and press "Export to file" button.
    Tip: Or you can right click the section under iPhone in Devices list and then choose "Export to file".

* Print iPhone Messages Contacts on PC

1) Click the section under iPhone in Devices list.
2) Turn to top toolbar and press "Print" button.
    Tip: Or you can right click the section under iPhone and then choose "Print".

* Where is my database backup file?

Please run the software then go Menu -> Open Database Folder. You will find all your backup files there. It is recommended that users also keep a copy of these backup files in another folder on your computer.



Can't find your needed question?
Please send your qustion in details to support@backuptrans.com and we will answer you within 24 hours.
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