iPhone Contacts Backup & Restore for Mac Technical Support

Backuptrans iPhone Contacts Backup & Restore for Mac offers all solutions for all serious iPhone users. It not only supports iPhone contacts to Mac backup & export, but also enables users to restore contacts backup from Mac database to a new iPhone or back to your old iPhone.

Requirements
Operating system - Mac OS X v10.7 - 10.12 macOS Sierra.
iTunes 10.0 or above is required.
iPhone running iOS 4 or above is required.
Support iOS 4.2, iTunes 10.1 or above is required.
Support iOS 4.3, iTunes 10.2 or above is required.
Support iOS 5, iTunes 10.5 or above is required.
Support iOS 6, iTunes 10.7 or above is required.
Support iOS 7, iTunes 11.0 or above is required.
Support iOS 8, iTunes 12.0 or above is required.
Support iOS 9, iTunes 12.1 or above is required.
Support iOS 10, iTunes 12.4 or above is required.
Printer must be connected to the computer for printing.

How-tos and Troubleshooting

* What are the limitations of the trial version?

You can only backup, restore, export or print 20 messages for your iPhone. After you pay the product, we will provide registration code to remove the limitation.

* How to register the software?

After you purchase the software successfully, you will receive registration information via Email within one business day. Run the software and or computer then click "Registration" button in top toorbar, enter your user name and license code in the corresponding box to finish the registration.
Note: since the license code is letter-sensitive, please COPY and PASTE the code. And don't add any blank before or after it.

* Why the software can't recognize my iPhone?

Please make sure you have installed the latest version iTunes on Mac.

* Backup Contacts from iPhone to computer

1) Click the iPhone in Devices list.
2) Turn to top toolbar and press "Backup Contacts" button or go File -> Backup Contacts.
    Tip: Or you can right click the iPhone in Devices list and then choose "Backup Contacts".

* Restore Contacts to iPhone from computer

1) Click the contacts backup file in Database list.
2) Turn to top toolbar and press "Restore Contacts" button or go File -> Restore Contacts.
    Tip: Or you can right click the backup in database list and then choose "Restore Contacts to iPhone".

* Export iPhone Contacts to CSV, vCard, HTML, PDF

1) Click the iPhone in Devices list.
2) Turn to top toolbar and press "Export Contacts to file" button or go File -> Export Contacts to file.
    Tip: Or you can right click the iPhone in Devices list and then choose "Export Contacts to file".

* Print iPhone Contacts on computer

1) Click the iPhone in Devices list.
2) Turn to top toolbar and press "Print Contacts" button or go File -> Print Contacts.
    Tip: Or you can right click the iPhone in Devices list and then choose "Print Contacts".

* Add new iPhone Contact

1) Click the iPhone in Devices list.
2) Turn to top toolbar and press "Add Contact" button or go File -> Add Contact.
  Tip: Or you can right click the iPhone in Devices list and then choose "Add Contact".
3) Enter new contact info in the form.
4) Click "Apply" to save.

* Edit iPhone Contact on computer

1) Right click the contact in contacts list and then choose "Edit Contact".
2) Edit contact detail in the form.
3) Click "Apply" to save.

* Delete iPhone Contacts directly from computer

1) Select Contacts in contacts list.
2) Go File -> Delete Contact.
  Tip: Or you can right click the selected contacts in contacts list and then choose "Delete selected Contacts".

* Transfer contacts between iPhones

1) Click the iPhone in Devices list.
2) Turn to top toolbar and press "iPhone to iPhone" button or go File -> Phone to Phone Transfer -> iPhone to iPhone.
    Tip: Or you can right click the iPhone in Devices list and then choose "iPhone to iPhone".

* Where is my Contacts backup file?

Please run the software then go File -> Open Database Folder. You will find all your backup files there. It is recommended that users also keep a copy of these backup files in another folder on your computer.



Can't find your needed question?
Please send your qustion in details to support@backuptrans.com and we will answer you within 24 hours.
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