Backuptrans Android SMS + MMS Transfer Technical Support

Backuptrans Android SMS + MMS Transfer is a professional Android messages Transfer software used and trusted by worldwide Android phone users. It makes it easier than ever to transfer Android SMS/MMS between Android phone and computer as well as between two Android phones. Printing supported.

Requirements
Operating system - Windows NT/2000/XP/2003/Vista/7/8/10.
Some Android devices require USB driver software to be installed on Windows in order to connect to a PC properly. Contact the manufacturer of your device, if the driver software is not automatically installed by Windows.
Printer must be connected to the computer for printing.

How-tos and Troubleshooting

* What are the limitations of the trial version?

You can only backup, restore, export or print 20 messages from Android. After you pay the product, we will provide registration code to remove the limitation.

* How to register the software?

After you purchase the software successfully, you will receive registration information via Email within one business day. Run the software and or computer then click "Registration" button in top toorbar, enter your user name and license code in the corresponding box to finish the registration.
Note: since the license code is letter-sensitive, please COPY and PASTE the code. And don't add any blank before or after it.

* Why the software could not find my Android connected?

Please ensure that you have a device connected, and the device has USB debugging enabled. You can refer to this tutorial on How to enable USB debugging on Android.



Some Android devices require USB driver software to be installed on Windows in order to connect to a PC properly. Please read more detail about how to install USB driver software on computer.

* How to transfer Android SMS and MMS to computer?

* How to transfer SMS and MMS to Android from PC?

* How to export Android SMS and MMS to document file?

* How to print Android SMS and MMS on computer?

* How to transfer Android SMS and MMS to another Android?

* How to download Android MMS attachments to computer?

* How to Delete messages from PC?

You can delete messages from a backup file on computer. Please note: Deleting messages from your Android directly is not supported.
1)Delete a database backup file. Click the file then go toolbar and press "Delete SMS + MMS" button.
2)Delete messages with a single contact. Click the contact name then go toolbar and press "Delete SMS + MMS" button.
3)Delete selected messages. Check the messages in the messages list then go toolbar and press "Delete SMS + MMS" button.

* Where is my messages backup file?

Please run the software then go File ->Open Database Folder. You will find all your backup files there. It is recommended that users also keep a copy of these backup files in another folder on your computer.



Can't find your needed question?
Please send your qustion in details to support@backuptrans.com and we will answer you within 24 hours.
Windows Products
Mac Products